General Terms and Conditions of Business

§1 Applicability to entrepreneurs and definition of terms

(1) The following General Terms and Conditions of Business shall apply to all deliveries between us and a consumer in the version valid at the time of the order. A consumer is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the text of the contract

(1) The following regulations on the conclusion of a contract apply to orders placed via our Internet shop

(2) In case of conclusion of the contract, the contract is concluded with

Trah Kupies GbR
Wilhelm-Bernsau-Weg 2
D-45239 Essen

comes into effect.

(3) The presentation of the goods in our internet shop does not constitute a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our Internet shop, the following regulations shall apply:

The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet shop. The order is placed in the following steps:

1) Selection of the desired goods
2) Confirmation by clicking the “Order” button
3) Checking the details in the shopping basket
4) Pressing the “checkout” button
5) Logging into the Internet shop after registering and entering the login details (e-mail address and password).
6) Checking again or correcting the respective data entered.
7) Binding submission of the order by clicking the button “order with costs” or “buy”.

Before the binding submission of the order, the consumer can return to the Internet page on which the customer’s details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details.

We confirm receipt of the order immediately by an automatically generated e-mail (“order confirmation”).

With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We store the contract text and send you the order data and our General Terms and Conditions by e-mail. You can also view the GTC at any time at You can view your past orders in our customer area under My Account -> My Orders.

§3 Prices, shipping costs, payment, due date.

(1) The prices stated include the statutory value added tax and other price components.

(2) The consumer has the option of payment in advance, direct debit, PayPal, credit card (Visa, Mastercard, American Express).

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. In this case, delivery will be made within 5 working days at the latest. In the case of payment in advance, the delivery period shall commence on the day after the payment order to the bank commissioned with the transfer and, in the case of all other payment methods, on the day after conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of a sale by dispatch.

§5 Retention of title

We retain title to the goods until the purchase price has been paid in full.

§6 Warranty

The statutory warranty regulations shall apply.

§7 Contract language

Only German is available as the contractual language.

§8 Customer service

We are available for questions, complaints and objections on weekdays from 8:30 a.m. to 5:30 p.m. at the following number

Telephone: +49 176 22259903

Chargeable transferable gift voucher.
The voucher can be redeemed at
The voucher and any remaining credit are redeemable until the end of the third year after the year of the voucher
The voucher can only be redeemed before completing the order process. Subsequent offsetting is not possible.
Only one voucher can be redeemed per order.
The voucher can only be used for the purchase of goods and not for the purchase of further vouchers.
Voucher credit is neither paid out in cash nor does it earn interest.
The voucher is transferable. The seller may make payment to the respective holder with discharging effect. This does not apply if the seller has knowledge or grossly negligent ignorance of the ineligibility, legal incapacity or lack of representative authority of the respective holder.

Status of the GTC 10/21

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