Cancellation Policy and Sample Cancellation Form for Consumers

The right of withdrawal expires prematurely for distance contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Cancellation policy for purchases of goods

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must send an e-mail to

kultkind
Alice Trah, Constanze Kupies
Wilhelm-Bernsau-Weg 2
45239 Essen

Telefon: 0176 22259903
E-Mail: info@kultkind.com

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

End of the cancellation policy

Sample cancellation form
(If you wish to revoke the contract, please complete and return this form)

To:

kultkind
Alice Trah, Constanze Kupies
Wilhelm-Bernsau-Weg 2
45239 Essen

Telefon: 0176 22259903
E-Mail: info@kultkind.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):

Ordered on (*) / received on (*) _____________________________________

Name of the consumer(s) _____________________________________

Address of the consumer(s) _____________________________________

_____________________________________

Date and signature of the consumer(s)

(only in case of notification on paper) _____________________________________
(*) Delete where not applicable.

Shopping Cart